Privacy Policy

Last updated: January 2026

SelliumPro (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, software platform, microsites, and related services.

1. Information We Collect

We collect information in the following categories:

Account Information: Name, email, company name, phone number, password.
Billing & Subscription Data: Payment confirmations, subscription status, and plan details (processed through third-party providers such as Stripe or Square).
Catalog & Inventory Data: Product descriptions, images, pricing, custom fields, and categories you upload to the platform.
Microsite Usage: Customer actions such as viewing items, adding products, placing orders, and timestamps.
Technical Data: IP address, browser type, device information, and usage analytics.
Support Communications: Emails, contact forms, and service requests.

2. How We Use Your Information

We use your information to:

Provide and improve the SelliumPro platform.
Generate product catalogs and microsites based on your configuration.
Authenticate your account and maintain secure access.
Process subscriptions, billing, and transactional emails.
Send service-related notifications (e.g., password resets, order confirmations).
Offer customer support and technical assistance.
Improve system performance, UX, and feature development.
Comply with legal and regulatory requirements.

3. How We Store & Protect Your Data

We maintain industry-standard security practices to protect your data, including encryption, encrypted database storage, secure API communication, firewalls, role-based access controls, and regular server updates. Only authorized personnel may access your data for operational purposes.

Passwords are securely hashed. Sensitive fields such as API keys or tokens are encrypted at rest.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited data with:

Service Providers: Infrastructure hosting, email delivery services, or payment processors.
Legal Authorities: Only when required by law, court order, or government request.
Your Customers: When they interact with your microsites (e.g., receiving order emails).

5. Cookies & Tracking Technologies

Our website and dashboard may use cookies or similar technologies to improve performance, remember preferences, enable analytics, and maintain secure sessions. You may disable cookies in your browser, but some features may not function correctly.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you with services. If your subscription ends, we may retain minimal information for legal or auditing purposes unless you request deletion.

7. Your Rights

Depending on your location, you may request:

Access to the personal data we store about you.
Correction of inaccurate information.
Deletion of your personal data.
Export of your data in a portable format.
Restriction of certain types of processing.

To make a request, contact us at: privacy@selliumpro.com

8. Third-Party Links

SelliumPro may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age, and we do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, the “Last updated” date at the top of the page will be revised.

Contact Us

For questions about this Privacy Policy, please contact us at: privacy@selliumpro.com